Frequently Asked Questions
Everything you need to know about your Orion Van Gear order.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. Items must be in their original packaging with tags attached to be eligible for a full refund.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products sustainably made?
At Orion Van Gear, we prioritize ethical manufacturing. Our garments are produced in certified facilities that focus on reducing water waste and using organic materials where possible.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.